Privacy policy

This Privacy Policy explains how Connetts (we, us and our) collects, uses, shares and protects your personal information when you visit or make a purchase from our store. By using our website, you agree to the practices described here.

Information we collect
We collect information you provide directly, such as your name, billing and shipping address, email address, phone number and payment details when you place an order or contact us. We also automatically collect certain information about your device and how you browse our store, including your IP address, browser type, pages viewed and referring links.

Cookies and tracking technologies
We use cookies and similar technologies to keep our store working, remember your preferences, understand how the store is used and support our marketing. You can control or disable cookies through your browser settings, although some features may not work correctly without them.

How we use your information
We use your information to process and deliver your orders, communicate with you about your order or enquiry, provide customer support, prevent fraud and abuse, meet our legal obligations, and improve our products, store and services.

Sharing and disclosure
We share personal information only as needed with trusted service providers who help us operate the store, such as payment processors, shipping carriers and analytics providers. We may also disclose information when required by law, to protect our rights, or in connection with a business transfer. We do not sell your personal information.

Data retention
We keep your personal information for as long as needed to fulfil the purposes described in this policy, including to meet legal, accounting or reporting requirements, after which it is deleted or anonymised.

Your privacy rights
Depending on where you live, you may have the right to access, correct, update or delete your personal information, to object to or restrict certain processing, and to opt out of marketing. California residents may request details of the information we collect and ask us to delete it, and will not be treated differently for exercising these rights. To make a request, email us at support@connetts.com.

Children's privacy
Our store is not intended for children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

International visitors
Connetts is operated from the Netherlands by MPE-commerce, and your information may be processed there and in other countries where our service providers operate. By using our store you understand that your information may be transferred internationally.

Security
We use reasonable technical and organisational measures to protect your personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact
Connetts
A trading name of MPE-commerce
Erensteinerstraat 54
6463 XR Kerkrade
Netherlands
KvK: 93022638
VAT: NL004993030B90
Email: support@connetts.com